Scott Cram
Web Technology Specialist

About Me
As a dedicated web technology specialist residing in Las Vegas, I possess extensive expertise spanning over two decades in browser-based programming.
I create front-end web experiences & logic-driven tools using JavaScript, CSS & HTML
Contrary to popular belief, the use of technologies such as JavaScript does not preclude the integration of modern technologies like artificial intelligence (AI) and machine learning (ML). In fact, I have successfully implemented these technologies in numerous projects written in JavaScript.
Among the projects I have developed in JavaScript, I have created programs that range from simple tasks, such as text analysis for keyword extraction and summarization, to more complex applications that solve puzzles and learn to win games. These tools transcend the limitations of static website displays, becoming adaptive, data-aware, and genuinely beneficial to users. In my design process, I prioritize the integration of AI and machine learning technologies to enhance the user experience, rather than replace human capabilities.
My Education
2015-2018
University of Phoenix Online
Bachelor of Science in Information Technology
Awarded Advanced Software Developer Certificate
2013-2015
ITT Technical Institute
North Las Vegas, NV
Associate of Applied Science in Software Development
Member: National Technical Honor Society
My Experience
2023-Present
Telus International
Customer Technical Support Specialist
I identified and resolved technical issues related to REST APIs, SOAP APIs, and specialized logistics software. Additionally, I developed original diagnostic tools that were utilized by Subject Matter Experts (SMEs) and other agents to minimize call times.
2015-2022
PlannMedia Corporation
Senior Web Developer
As the sole developer, I was responsible for managing the company’s entire digital presence. I effectively bridged technical execution with business strategy through full-stack development, UI/UX design, and server administration. I independently led the project lifecycle for high-impact features, including a custom payment scheduling system that increased revenue streams by 7.5% within its first year. Furthermore, I designed and maintained a custom web interface that generated $40,000 in new revenue, ensuring high system reliability and performance while translating complex stakeholder requirements into scalable, high-growth solutions.
2014-2015
ITT Technical Institute
Work-Study Employee
As a Teacher’s Aide, I provided essential instructional support and laboratory supervision for my peers. I facilitated the comprehension of complex technical concepts through one-on-one tutoring and successfully managed hands-on workshops to ensure adherence to safety protocols. I assisted faculty with curriculum preparation, objective grading, and troubleshooting specialized equipment, demonstrating strong technical communication and professional leadership in a fast-paced academic environment. I analyzed and debugged the employee database, saving the school over $800 in estimated repair costs. I adapted quickly to various technical and math topics to provide effective instruction and student assistance.
